In case of loss, misplacement, robbery, theft or misappropriation of access data to the Eupago plataform, or suspicion of fraud, the Eupago account holder must immediately notify Eupago through the fastest means, without any undue delay, and transmit all the information they have.
The communication must be addressed to the person responsible for the SIRT (Security and Incident Response Team) - Telmo Santos, by phone to 222 061 597 or via e-mail to fraude@eupago.pt.
